Levering i Danmark
Vi sender din pakke indenfor 1-3 hverdage, og du vælger selv, om du vil have hjemmelevering eller levering til pakkeboks. Vi sender med DAO. Vær obs på, at leveringstiden kan være 2-4 uger, når du køber smykker i 14 karat guld, da de specialproduceres efter bestilling – haster det, så kontakt mig endelig for at høre den præcise leveringstid.
Uanset hvad du vælger, er leveringen gratis, når du køber for over 498kr. Ellers koster det 58kr. Du kan også altid vælge at hente din pakke i butikken – det er gratis og du får en besked, når din pakke ligger klar til dig.
Returnering i Danmark
Vi har 30 dages fortrydelsesret på alle køb*, så der er god tid til at overveje. Hvis du fortryder dit køb, kan du udfylde returformularen og oprette en returlabel her (det koster 50kr) eller komme forbi butikken i Vestergade og aflevere dit smykke – sidstnævnte koster selvfølgelig ingenting.
Vores handelsbetingelser finder du her, og hvis du har yderligere spørgsmål, så hiv endelig fat i os.
* Varer købt i outlet kan ombyttes i butikken, men ikke refunderes.
Delivery and returns in Europe
We offer free shipping on orders over 1.500dkk. For smaller orders shipping cost varies. Orders will be shipped in 1-3 workdays* and delivery varies from country to country. We ship to: Belgium, Holland, Italy, Spain, Sweden, Portugal, Germany, and France.
*You might experience a little longer wait on orders in 14kt gold as some of it isn’t made until ordered. If in doubt or hurry please each out.
Returns
Products bought on www.trinewilkens.dk must be returned in the original packing directly to us at:
Trine Wilkens
Værkstedsbutikken To Form
Vestergade 24
8000 Aarhus C
Any returned jewellery are to be unused. If there is evidence that suggests that the jewellery have been used to a degree that decreases the value of the product, you will lose your right to return the product. If the jewellery arrives at us broken, the right of return waives.
We will not bear the costs of returning a product unless the return is a result of our mistake. In that case please contact us and we will provide you with a shipping label. We are entitled to retain the refund until we have received the items or proof of return of the items.
Note: Items from the outlet are not refundable but can be exchanged in the store in Aarhus, Denmark.
